PROBLEM DESCRIPTION: Error #21 is generated when the ProFile is
formatted using the Apple III System Utilities.
BEFORE YOU START: Familiarize yourself with the Apple III Owners
Guide and ProFile Owners Manual.
CAUSE: Software damage has occured.
CURE: Use the following procedure:
1. Format the ProFile using the Apple III Systems Utilities and
define the volume name as HVRMHGL. Another volume name can be
defined once the ProFile has been formatted.
Proceed to Step 2 if you again receive the error #21.
2. Format the ProFile using an Apple II/IIe with the ProDos
utilities. Reconnect the ProFile to the Apple III once the
ProFile has been successfully formatted and perform Step 1.
Use the ProFile troubleshooting procedure (documented in ProFile
Technical Procedures) if both Steps 1 and 2 fail to produce
satisfactory results.