Here are five areas to check to solve what you are experiencing:
1. Be sure you are using the Apple Intenet Dialer and not MacTCP, TCP/IP, or Config PPP control panels to make their modifications.
2. Be sure you are filling in every server address blank in the "Define Provider Information" fields.
3. Make sure the System Folder is not locked. Look in the General Controls control panel at the Folder Protection section.
4. Throw the "Internet Dialer Prefs," "reg server," and "modem information" files in the Trash. Their location is as follows: System Folder/Preferences folder/Internet Dialer folder.
5. Launch the Internet Dialer and proceed by filling in the information again.
This article was published in the 25 June 1997 "Information Alley".