Telecom Applications (Apple Serial Modem) Read Me

This article is the Telecom Applications (Apple Serial Modem) Read Me file.
Apple Telecom Software

General

The Apple Telecom software includes three programs:

Apple Telecom Status
Apple Address Book
Apple Fax

System Requirements

This version of Apple Telecom is for use with PowerPC processor-based PowerBook computers running System 7.5 or greater.

Apple Telecom and 68K Macintosh computers

This version of Apple Telecom software is not supported on 680x0 Macintosh computers due to a bug in the CFM-68K Runtime Enabler extension. Apple Computer has recommended that customers with computers based on the 680x0 processor disable the CFM-68K Runtime Enabler extension and not use programs which rely on this extension.

If you have a 680x0 Macintosh computer, Apple Computer therefore recommends that you not install this version of Apple Telecom. If you are sure that you want to install some or all of the elements of Apple Telecom software on a 680x0 computer, you must use the Custom Install option, because the Easy Install option will not install the software onto a 680x0 computer. Under certain circumstances you may experience difficulties, particularly if you are using other software that uses the CFM-68K Runtime Enabler extension at the same time.

Software installation

Apple Fax Gateway is no longer supported by Apple Telecom. If Fax Gateway is present on your hard disk, the Installer removes it.

Apple Telecom Guide

Accessing Apple Telecom Guide

Apple Telecom Guide is available from the Guide menu whenever one or more of the Apple Telecom programs are active. At certain times, because of the number and sequence of active programs, you may need to choose Apple Telecom Guide twice from the menu in order to open it.

Apple Telecom Guide and your modem software

Apple Telecom Guide includes a Topic area called "Using the Modem" with information and instructions for configuring and using your modem software. Some of the questions and panels in this section apply to all modem control panels, while others are specific to a particular modem configuration.

Note: Because the modem control panels are a part of system software and not the Apple Telecom software, context checking and coach marks for modem control panel intructions may not behave in the same way as they do for program instructions. Be sure to follow the available instructions as they are presented in order to receive accurate help.

Apple Fax

Sending a fax with a calling card or credit card

WARNING If a calling card or credit card number is used when sending a fax, the card number along with the PIN is displayed on the fax cover page with the recipient's fax number. To avoid having your card number and PIN appear on the cover page, either send your fax without a cover page or delete the Recipient Fax Number field from your cover page before sending your fax.

Apple Fax program location

IMPORTANT The Apple Fax program is placed by the Installer on the startup disk. Do not move the program to another disk.

Special RAM requirements

Changing date and time of your CPU

If you need to change the date and time of your CPU, do so before opening Apple Fax.

Removing fax storage folders

To protect your fax documents, the fax storage folders ("Fax Waiting To Be Sent," "Received Fax Documents," "Sent Fax Documents") are protected from accidental deletion. To bypass this mechanism, drag these folders to the trash, restart your computer, and then empty the trash. New, empty folders are created for you.

Large number of faxes in main window

It is recommended that you avoid maintaining a large number of faxes in the Apple Fax main window. If the main window contains more than approximately 200 faxes (sent and received combined), this can slow down screen refreshing whenever you switch views in the main window.

Fax Send recommendations

Enclosures When you send a fax using the Quick Fax window, make sure that the documents you enclose for sending are all set to the same page format: either US Letter or A4 Letter.

Do not enclose any document that cannot be opened by selecting it in the Finder and choosing Open from the File menu. If the document cannot be opened in this way, then Apple Fax cannot open the document for imaging. This applies to enclosures for Quick Fax and Apple Address Book Standard Mailer.

Small memory programs If you have trouble faxing an open document from a program with a small memory footprint, such as Stickies, increase the size of preferred memory. Select the program and press Command-I to display the program Info window, then increase the value in the "Preferred size" field.

Fax Receive recommendations

Page length It is recommended that you avoid receiving a fax where the page length is greater than the US Legal format (14 in./35.56 cm.). The program ignores anything on the last received fax page greater than this length.

Restart/Shut Down Do not initiate a restart or shutdown while receiving a fax. This will break the connection without saving the fax.

Fax reception over the GSM network If you are receiving a fax over the GSM network and you want to cancel it, make sure to use the Cancel button in Apple Telecom Status to cancel the fax. Do not cancel a fax by hanging up your GSM handset.

Note for Ericsson DC-23 users: If your card carries serial number KRY 105 141, it is not recommended to cancel an incoming fax. If you do, you may need to reset the card by ejecting it and then reinserting it into your PowerBook computer. If your card carries serial number KRY 105 151 or KRY 105 138, then this problem does not occur. For information about upgrading your card, contact your Ericsson service provider.

Fax Sender GX recommendations

Sending Read Only files by Fax Sender GX To send a Read Only file by Fax Sender GX, open the file and choose Print from the File menu. You cannot use drag and drop to send a Read Only file.

Setting preferences during a connection

Attempting to change the Apple Fax preferences while there is fax activity is not recommended, as changes will not take effect until fax activity is completed.

Apple Address Book

Converting old address books

The Installer preserves the Fax Terminal and AppleTel address book in a file called "Fax Addresses." This file is located in the Preferences folder inside the System Folder. Use the Address Book Translator program to convert this file to a new address book. The Address Book Translator is located in the Other Address Book Items folder inside the Address Book Folder inside the Telecom Applications folder.

When you double-click its program icon, the Address Book Translator displays a standard file dialog for choosing a file to convert to the new Apple Address Book format. When you click OK, the file is converted and the new address book placed in the Address Book Folder.

Faxing an address book

Faxing an address book works the same way as printing from an address book. That is, you can fax either the entry list or the detailed information for the selected entry, depending on which panel is active.

To fax detailed information for several entries, export the information you want to a text file, then fax the file.

Optimizing an address book

You may want to optimize your address books from time to time, especially after several entry deletions.

To optimize the address book file, close the address book by holding down the Option key and choosing Close from the File menu. You can then reopen the address book.

Using an address book located on a server

It is not recommended to open or use an address book located on a server.

Setting Location preferences for France and French phone numbers

The new numbering system for French telephone numbers-effective 18 October 1996-divides the country into five regions, numbered 01 through 05. This 2-digit code precedes the 8-digit local number, making all calls within France 10-digit numbers, including calls within the same region.

Within France it is no longer necessary to use the code 16 for long distance calls, since the region code identifies the location of the number. International calls from France now begin with 00, like all other European telephone services, instead of 19. International calls to France require the country code (33), the region code minus the 0 (ie., 1 through 5), and the 8-digit local number.

In updating your address books and Location settings, replace 19 in the International Access Prefix field of the Location preferences with 00, but leave the In-Country Access Prefix field blank. Enter the entire 10-digit number in the Number field of Telephone, Fax, and Pager numbers. Apple Address Book will display the correct dial string for all calls. For international calls, the initial 0, if there is one, is dropped from the number entered in the Number field.

Apple Telecom Installer: Custom remove

If you want to use Custom Remove in the Apple Telecom Install window, it is recommended that you first restart your computer with extensions off.

What goes where

When you install the software using the Easy Install option of the Installer program, the files and resources listed below relating to the Apple Telecom software are installed on your hard disk.

Note: To find out where the Installer places the files related to your modem software and hardware, see the Apple Serial Modem Read Me included in your installation.

Hard Disk:
Hard Disk: Telecom Applications: Address Book Folder:Other Address Book Items:
Hard Disk: Telecom Applications: Fax Folder:Cover Pages Folder:
Hard Disk: System Folder: Mimetics:
Hard Disk: System Folder: Extensions:
Where to look for Apple Telecom software updates

For the latest updates visit Apple Computer's World Wide Web site at: <http://www.apple.com/>

Additional language dictionaries and/or OCR upgrades can be obtained by connecting to the Mimetics world wide web site: <http://www.mimetics.fr>
Published Date: Feb 18, 2012