Power Macintosh 5400/6400/6360: Printing To DeskWriter 680c

On Power Macintosh 5400, 6400, and 6360 series computers, when printing multiple page documents to a Hewlett Packard DeskWriter 680c over Localtalk, I get the following message:

Your document <Document Name> scheduled to print on DeskWriter 680c has been canceled because of an AppleTalk Error. Make sure the printer is properly connected and turned on. Try printing again.
Apple and Hewlett Packard are aware of this issue. It occurs only when printing over an isolated LocalTalk network from Power Macintosh 5400, 6400, and 6360 series computers to the HP DeskWriter 680c. This behavior is not exhibited when printing over a serial connection, nor does it appear to occur when printing over a segmented LocalTalk network.

Workarounds
For further assistance with this issue, please contact Hewlett Packard technical support.

This article provides information about a non-Apple product. Apple Computer, Inc. is not responsible for its content. Please contact the vendor for additional information.

The Tech Info Library article titled "Locating Vendor Information" can help you search for a particular vendor's address and phone number.


This article was published in the 27 May 1997 "Information Alley".
Published Date: Feb 18, 2012