The Apple Internet Dialer is limited to a 25 character user login, and a 30 character password. Unfortunately, AT&T Worldnet user logins are all exactly 26 characters long (for example, johndoejr@worldnet.att.net). Further, the AT&T Worldnet user login cannot be changed by the customer.
To work around this limitation, you can use an alternate PPP package. There are three ways you can proceed.
Option 1: Config PPP
Config PPP, a control panel, is an alternate interface for MacPPP, which is the core PPP engine that the Apple Internet Dialer uses. Config PPP is included with the Apple Internet Connection Kit.
If you installed the Apple Internet Connection Kit (AICK) from a CD, Config PPP can be found in:
Internet Applications: Internet Utilities: Config PPP: Config PPP
If you have a Macintosh Performa computer which shipped with AICK pre-installed, Config PPP can be found in:
Applications: Internet Utilities: Config PPP: Config PPP
Note that Config PPP does not necessarily have to be in the Control Panels folder in order to be used.
Most Internet Service Providers are very comfortable with Config PPP-based setup procedures. You should contact your service provider for setup instructions.
Caution: Once you configure your Internet setup with Config PPP, you should never again attempt to use the Apple Internet Dialer to configure or connect to your service provider. Each time you do so, the Apple Internet Dialer will overwrite MacPPP's preferences with its own settings. You may, however, continue to use Apple Internet Status to open and maintain your connections.
Option 2: Open Transport PPP
OT/PPP is included with some Macintosh computers. If it is not included with your computer, you can download OT/PPP from Apple Software Update sites.
Caution: Once you install and configure OT/PPP, you may no longer use Apple Internet Status or the Apple Internet Dialer to configure or launch your Internet sessions. OT/PPP is not compatible with the Apple Internet Status or Apple Internet Dialer applications.
Option 3: Third-Party PPP Clients
A multitude of third-party PPP clients exist for the Macintosh. Contact your Internet Service Provider to see which one they recommend.
This article provides information about a non-Apple product. Apple Computer, Inc. is not responsible for its content. Please contact the vendor for additional information.
The Tech Info Library article titled "
Locating Vendor Information" can help you search for a particular vendor's address and phone number.
These articles can help you locate the software update mentioned here:
"
Where To Find Apple Software Updates" - Lists online services for free Apple software updates.
"
Obtaining Apple Product Support in the USA" - Lists 800 numbers and online services for software updates, Apple support information, and a subset of the Apple Tech Info Library.