By watching the application splash screen, you may notice that the application is initializing XTND when the crash happens. XTND is Claris interchange technology that enables translating (reading) documents created by other applications.
XTND translators installed by one product may affect other products using XTND translators. This problem is caused by some product installing XTND translators that do not work for all other products using XTND translators.
If this is happening to you, the solution is to locate and remove (trash) any of the following XTND translators that are present:
- WordPerfect 2.X
- Claris XTND Bridge
- MacLinkPlus Bridge
- MacLink Plus Bridge PPC
These files can be located through the following folder path:
Macintosh HD(your hard drive name):System Folder:Claris:Claris Translators