At Ease and Mac OS 8.5: Desktop Printers Crossed Out

I am using At Ease on my computers with Mac OS 8.5. The users who log in to the Restricted Finder sporadically see their desktop printers crossed out. Rebulding the printer by using the Chooser will temporarily resolve the situation, but it always seems to come back. Can you help?

This is a known issue. It is resolved in Macintosh Manager.

You will see it in the following configuration: At Ease 5.0.2 and Mac OS 8.5 - 8.6, Restricted Finder workgroups with At Ease set to allow specified printers. The printers are crossed out when At Ease moves a desktop printer to the "Secured Desktop Printers" folder. Depending on the pattern of usage on a particular workstation, the behavior can seem erratic and random.

Either of the following steps will work around the issue by preventing At Ease from moving the desktop printer to the Secured Items folder:


Published Date: Feb 18, 2012