Symptom
A "Files cannot be found" alert message appears when opening a file on a CD.
Solution
Update to Mac OS X 10.2.3 or later.
Important: Information about products not manufactured by Apple is provided for information purposes only, and does not constitute Apple's recommendation or endorsement. Please contact the vendor for additional information.
Document 17159, "
Locating Vendor Information" can help you search for a particular vendor's address and phone number.