You can find technical information on all Scanner models in the Knowledge Base and Knowledge Archive by searching. The Knowledge Base contains over 14,000 frequently updated technical articles. The Knowledge Archive contains articles covering products eight years or older. Archived articles are not updated.
Where to Find Drivers for Apple Scanners
Older Software Downloads
Drivers for Apple scanners can be found on the Apple Software Update Web page at http://www.info.apple.com/support/oldersoftwarelist.html. Use the find option of your browser to locate scanner software. The last version of the driver to be posted was 4.3, use scanner as the search word to locate the 4.3 version for download.
Note: The current version of the Apple Scanner driver (v4.3) is not compatible with the original black and white Apple Scanner. Apple Scanner 4.3 requires Ofoto v2.0.1 or later, and Apple Color OneScanner software v2.0 or later. The original Apple Scanner uses Applescan 1.0.2 or Hyperscan 2.0.1.
Customers who attempt to use Scanner 4.3 with the original Apple Scanner may have the scanner extension X'ed out at startup and be unable to communicate with the scanner.
Customers who wish to use the original Apple Scanner with a Power Macintosh G3 (Blue and White) and the Apple SCSI card should use Scanner v4.2.
Note: Older versions of scanner drivers can be found at: http://www.info.apple.com/support/oldersoftwarelist.html
Apple Discussions
If you have searched the Knowledge Base, Knowledge Archive, and Software Updates and you are still unable to find an answer to your Apple Scanner related question please visit Apple Discussions. There you can use the search option to search for discussions relating to your question, or you can browse through the existing posts. Finally, if you have exhausted all other options you can post your question. If you are new to Apple Discussions there is Discussions Help available.
Use this link to go to Apple Discussions: http://discussions.info.apple.com/
Apple agrees to maintain the discussions and read all posts from customers. Apple personnel will focus on gathering feedback and bug reports which will be forwarded to the appropriate Apple group and correcting erroneous information in the discussions. Due to load, Apple will not be able to respond directly to every question posted. Many Apple customers are experts when it comes to Apple products and are therefore encouraged to share their valued technical expertise in these discussions, and help others achieve success with their Apple products.
If you're new to Apple Discussions, there is Apple Discussions Help available.
For other techncial support please see the Support Options Web site at: http://www.apple.com/support/products/
Key issues and support information regarding Scanner Products:
The following articles have been identified as providing relevant support information for Apple Scanners:
Article 17997: "Apple Scanner: Frequently Asked Questions"
Article 22143: "Printers & Imaging: Frequently Asked Questions"
Archive Article 11094: "Apple Software: System 7.5.3 rev 2 Compatibility"
Article 16486: "Apple OneScanner: Connecting to PC w/o Accessory Kit"
Article 9961: "Ofoto for Windows: Description"
If you have tried all of the above Online options for solving your Apple Scanner related question and you still need help, please review the Support Options Web site.