Knowledge Base and Knowledge Archives:
You can find technical information on all Scanner models in the Knowledge Base and Knowledge Archive by searching. The Knowledge Base contains over 14,000 frequently updated technical articles. The Knowledge Archive contains articles covering products eight years or older. Archived articles are not updated.
Where to Find Original Software
One of the most frequently asked "QuickTake" questions relates to finding replacement disks for the original software. Original software is no longer available through Software Fulfillment and cannot be downloaded from the Apple Support website.
Where to Find Software Updates:
If you have the original software and would like to download updates you can browse the updates at http://download.info.apple.com/Apple_Support_Area/Apple_Software_Updates/
Software updates available for QuickTake Cameras:
PhotoFlash 2.0->2.0.1: PhotoFlash 2.0->2.0.1 was released on August 29, 1995. This update converts PhotoFlash from version 2.0 to version 2.0.1 and resolves an issue with PhotoFlash 2.0. Customers can download the English-North American version or the International English version from Apple Software Downloads.
The following article in the Tech Info Library article may help customers understand the difference between QuickTake 1.0 and PhotoFlash 2.0: article 17422: "QuickTake 2.0 Software: List of Files Installed." (This list includes PhotoFlash 2.0 application software as well as other files).
Key issues and support information regarding QuickTake Digital Cameras:
The following articles have been identified as providing relevant support information for QuickTake Digital Cameras:
| Related Documents | ||
| 20491 | Apple QuickTake Cameras: External Power Q&A | |
| 18343 | Transfer QuickTake Files From Macintosh to Windows | |
| 20172 | QuickTake Cameras: Not Supported Using Windows 95 | |
Apple Discussions
If you have searched the Tech Info Library and Software downloads and you are still unable to find an answer to your Apple QuickTake Digital Camera related question please visit Apple Discussions Displays\\Imaging. You can search for discussions relating to your question, or you can read through the existing discussions. Finally, if you have exhausted all other options please post your question. f you are new to Apple Discussions there is Apple Discussions Help available.
Apple agrees to maintain the discussions and read all posts from customers. Apple personnel will focus on gathering feedback and bug reports which will be forwarded to the appropriate Apple group and correcting erroneous information in the discussions. Due to load, Apple will not be able to respond directly to every question posted. Many Apple customers are experts when it comes to Apple products and are therefore encouraged to share their valued technical expertise in these discussions, and help others achieve success with their Apple products.
For other techncial support please see the Support Options Web site at: http://www.apple.com/support/products/