.Mac: Virex 7.5.1 eUpdate says, ".Mac access denied"

If you are a .Mac member running Virex 7.5.1, and you try to use eUpdate, you might get an error that says, ".Mac access denied. Your anti-virus protection is only effective if it is kept up-to-date. Please make sure your .Mac membership is active and configured."

If you see this message, don't worry; you can still update your copy of Virex. Just follow these steps:

  1. If the alert message is still on your screen, click Quit.
  2. Open the Virex application.
  3. From the Virex menu, choose Preferences.
  4. Click the More Options button.
  5. Click the Customize button in the Customize eUpdate server settings section.
  6. Enter your .Mac username and password in the appropriate fields and click OK. (Remember that your username is the section before the "@" in your email address. So if your .Mac email address were "steve@mac.com" your username would be "steve".)
  7. Close the Preferences window.
  8. Now that you've told Virex who you are, run eUpdate again and you should be able to update the software.
Published Date: Feb 18, 2012