How to troubleshoot "Cannot lock iPod" error message

When you update or restore your iPod, you may see an alert that says:

"Can't lock iPod. Please check if any other applications are using iPod and try again."

If you see this message, try any of the following troubleshooting steps to resolve the issue.

• Verify that no other application is using iPod. This includes iTunes or other applications.
• Quit the update or restore, and restart your computer as follows:
  1. Quit the iPod Updater application.
  2. Safely disconnect your iPod.
  3. Restart your computer.
  4. After the computer restarts, open iPod Updater again.
  5. Connect your iPod to the computer.
  6. Try to update or restore your iPod again.
• Verify that the latest version of iPod Software is installed on your computer. You can download the latest iPod Update from here. This update contains the latest software for all iPod models.
• Reinstall iPod Updater and iTunes.
• Windows users, follow these steps.