This page offers information on how to set up your iPhone or iPod touch to access email from common Internet Service Providers (ISPs) in the United Kingdom. As ISPs provide Apple links to these settings, the table below will be updated. If your ISP is not listed, please refer to their website or contact them directly for information regarding your email settings.
Important:Please locate POP and SMTP server information from the links in the table below to enter into your iPhone or iPod touch. Please note, some links may not contain steps specific to iPhone or iPod touch. For iPhone customers only: To ensure your settings can be used on any network, you will want to first turn Wi-Fi off, if on, by choosing Settings > Wi-Fi and sliding it to Off, after the account has been set up you should turn Wi-Fi back on.
| Internet Service Provider (ISP) | Other information |
| O2 Contact Number: 0800 230 0202 | Incoming Mail Server: mail.o2.co.uk Outgoing Mail Server: smtp.o2.co.uk |
| BT | Incoming Mail Server: mail.btinternet.com Outgoing Mail Server: smtp.o2.co.uk |
| Tiscali Contact Number: 0871 222 3311 | Incoming Mail Server: pop.tiscali.co.uk Outgoing Mail Server: smtp.o2.co.uk |
| Talk Talk Contact Number: 0870 087 8777 |
Incoming Mail Server: mail.talktalk.net Outgoing Mail Server: smtp.o2.co.uk |
| Virgin Contact Number: 0845 454 1111 |
Incoming Mail Server: mail.virgin.net Outgoing Mail Server: smtp.o2.co.uk |
| Orange Contact Number: 090 5050 0300 |
Incoming Mail Server: pop.orangehome.co.uk Outgoing Mail Server: smtp.o2.co.uk |
| Freeserve | Incoming Mail Server: pop.freeserve.net Outgoing Mail Server: smtp.o2.co.uk |
For iPhone customers only: Every ISP email account has to go through O2's Outgoing Mail Server "smtp.o2.co.uk" for sending mail. This will work for both Wi-Fi and EDGE connections. The Outgoing Mail Server needs to be configured with your O2 username and password. If you are a new customer, you received your O2 username and password for your account when you setup your O2 portal ID during the activation process. If you are an existing O2 customer, you should already have your O2 username and password information.
Email address: [emailusername]@ispname.net
Password: [ISP-password]
Incoming Server: pop.ispname.net
Outgoing Server: smtp.o2.co.uk
Username: [o2username]@o2.co.uk
Password: [o2-password]
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