Mac OS 9: Printing From Mac Help to Epson Printer

When printing to some Epson printers from Help Viewer, an alert box appears or Help Viewer quits. Mac OS 9.1 resolves the issue.
Symptom

When printing to some Epson printers from Help Viewer, an alert box appears with a Type 1, 2, or 11 error message, or Help Viewer unexpectedly quits. After clicking OK (if an alert box appears with that option) or after restarting the computer, the print job usually prints.


Solution

Download and install the Mac OS 9.1 update available from http://www.apple.com/swupdates/

Published Date: Feb 18, 2012