Symptom
- The Finder is accessible on At Ease/Macintosh Manager workstations without a password.
- When a global setting is changed from the At Ease/Macintosh Manager Administration Program, the change does not affect all workstations.
Solution
Rebuild the database file by following these steps:
1. Quit At Ease/Macintosh Manager. You cannot use At Ease or Macintosh Manager when rebuilding the database file.
2. At Ease: delete the following files from the At Ease Server:- At Ease Items WG 5.0 (located within the At Ease Items WG 5.0 folder) Important: Do not delete the WG 5.0 folder itself
- At Ease Cache (located within the At Ease Items WG 5.0 folder)
Macintosh Manager: delete the following files from the Macintosh Manager Server: - Multi-User Items (located within the Multi-User Items folder) Important: Do not delete the Multi-User Items folder
- Users Cache (located within the Multi-User Items folder)
3. Start At Ease/Macintosh Manager Administration.
4. Enter the Administrator password.
5. Quit At Ease/Macintosh Manager Administration. The deleted files are rebuilt.
If the issue persists, perform a consistency check by following the steps for the appropriate product:
At Ease1. Quit the At Ease Administrator application.
2. From the Finder, open At Ease Administrator again, this time holding down the Command key. Continue pressing the Command key until you are asked for the Administrator's password.
3. Release the Command key to type in the password, and then press the Command key again before clicking OK.
4. When you see the next dialog box about validating the users and workgroups databases, release the Command key and click Yes to let the Consistency Check run. This will check for any loss in the databases and At Ease will fix the issues if it can.
Macintosh Manager1. Open Macintosh Manager Admin.
2. Choose Verify Users & Workgroups from the File menu.
Note: Try these steps before attempting the steps in these articles:
Article 30293: "
At Ease: How to Rebuild the At Ease Items WG Folder"
Article 88023: "
Macintosh Manager: How to rebuild your Multi-User Items folder for Macintosh Manager".