PARENT PART NUMBER: 6010-1021-00
DESCRIPTION: S/W,STANDARD BNDLE,POWERCENTER,U.S.
Effective 1/27/97 the PowerCenter Standard bundle was modified as indicated below.
Please be aware of the following ADDITIONS:
6010-1014-00 CD,FRACTAL DABBLER,2.0,PCTR
6010-1015-00 CD,COREL GALLERY I,CLIP ART,PCTR
6010-1016-00 CD,BLOCKBUSTER GUIDE MOVIES/VIDEOS
6010-1017-00 CD,GROLIER'S MULTIMEDIA ENCYCL'97
Please be aware of the REMOVAL of the following items:
72756 OBSOLETE,S/W,GROLIER'S'95
72757 S/W:US ATLAS CDROM
72758 S/W: WORLD ATLAS CDROM
72759 S/W:ANIMALS 2.0 CDROM
SUPPORT ISSUE #1: Fulfillment of older CD titles
Customers may contact Power Computing to complain they did not receive one of the older CDs.
POSITIONING: All phone representatives are advised to improvise using the following positioning:
"Power Computing reserves the right to change its bundle contents without prior notice subject to availability of parts. Power Computing is proud to offer these new titles in place of the older ones."
RESTRICTION:
Service has made arrangements to retain 1000 copies of each of the CDs (72756, 72757, 72758, 72759) for cases of extreme customer dissatisfaction and for use in refurb.
ISSUE #2: Fulfillment of newer CD titles
Older customers may contact Power Computing to demand they receive the newer CD titles.
POSITIONING: All phone representatives are advised to improvise using the following positioning:
"At the time you made your purchase Power Computing offered and provided the CD titles advertised. Subject to parts availability, Power Computing reserves the right to change its bundle contents at any time without prior notice "
"The newer CDs are available only to customers who purchase a new CPU. They are not available for separate purchase, in compliance with the terms of supplier licensing arrangements."
Machines Affected: PowerCenter