SupraSonic 33.6 Modem Conflict with Now S/W

Power Computing provided the information in this article and it was deemed accurate as of 14 November 1997. Apple Computer, Inc. is not responsible for its content. This article is being provided as is and will not be updated in the future.

I have a SupraSonic 336V Modem, Now Software 3.6 and I am not able to get the dialer part of Now Software's Now Contact program to work with my modem. When I choose speaker, I can hear the numbers dial but when I switch to the correct port, it says it can't get it to work. I have no other problem dialing with other programs.
Unfortunately, the issue that exists is a known conflict within the Now Software, which apparently sends AT commands too quickly to the modem to get what it deems as a valid response. Thus, the software does not believe that the modem is responding. The Now Software Manual suggests trying to change the initialization strings to the following settings if users are experiencing problems:

Supra Modems.
Replace all strings with the following:
Initialization: AT&F1
Prefix: ATS7=30DT
Suffix: ;
Hangup: ATS7=50H

Currently, however, there is no known fix or patch released by Now for this problem.

Machines Affected: All
Published Date: Feb 20, 2012