The ability of applications to read TIFF files, created by another
application, is based on the conformance of both applications to the TIFF
specification, not the CPU type or operating system. Below is a copy of the
TIFF Conformance Specification.
Conformance -----------
"Many of the application programs that read the contents of TIFF image files
will not support all of the features described in this document. In some
cases, little more than the default options will be supported. It is up to
each organization to determine the costs and benefits associated with different
levels of conformity. Therefore, claims of conformity to this specification
should be interpreted with a certain amount of caution.
"It follows that the usage of this specification does not preclude the need
for coordination between image file writers and image file readers. It is up
to the application designer that initially writes a file in this format to
verify that the desired file options are supported by the applications that
will read the file."
To resolve this problem, contact the vendors of both products to confirm the
conformance of the applications to the TIFF specification