Macintosh: Using Wrong System Installer Causes Color Problems


TOPIC -----------------------------------------

A user installs the System on a Macintosh IIcx attached to a color monitor with
either 16 or 256 colors selected. The monitor shows a color desktop, but the
Apple and Macintosh icons remains black and white. The typical diagnosis is a
hardware problem with the monitor or video card.

DISCUSSION ------------------------------------

The problem lies with the choice of installation disks. Using the
Utilities One disk to install the System instead of the System Tools disk
causes this problem. The Utilities One disk contains the minimum Installer
scripts, which do not include the color Apple icon, or the color Macintosh
icon (which appears in the "Welcome to Macintosh" startup dialog), among
other things.

Use the System Tools disk included in the new "Open Me First" package that
ships with the Macintosh IIcx, not the Utilities One disk that is in the
traditional place we have put system disks. This installs a complete
system, including the color icons.


Published Date: Feb 18, 2012