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			<title>Using Express Modem Tool with ClarisWorks 3.0, System 7.5, and Power Macintosh Gives Error -11</title><body class="ac-gn-current-support">
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<h1 id="main-title">Using Express Modem Tool with ClarisWorks 3.0, System 7.5, and Power Macintosh Gives Error -11</h1>
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<div id="intro-container"><div class="truncate"><div class="attr SYMPTOMS"><div class="attr TOPIC">When trying to open a saved communications document on a PowerMac under System 7.5, where the Express Modem Tool was selected as the communications connection, the document will not open and will generate an error of -11. 
<P>This information was provided by Claris Corporation on 16 March 1998, and incorporated into Apple Computer's Tech Info Library.</div></div> <!--  attr Symptom  --></div> <!--  truncate --></div> <!--  intro-container --><div class="clear"> </div>
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  <div class="attr SUMMARY">
When trying to open a saved communications document on a PowerMac under System 7.5, where the Express Modem Tool was selected as the communications connection, the document will not open and will generate an error of -11. Claris does not provide the Express Modem Tool as part of the ClarisWorks package and has not tested or certified its compatibility with ClarisWorks. <BR>
<BR>
ClarisWorks 3.0 does save and open communications documents properly when using the Apple Modem Tool 1.5.3. This tool also fully supports the Express Modem. The recommended settings are as follows:<BR>
<BR>
Modem: Apple Express Modem<BR>
Error Correction: Optional<BR>
Correction Type: Hardware<BR>
Baud: 19,200 if connecting to an auto baud modem otherwise match  <BR>
          modem speeds if 9600 or slower<BR>
Handshake: DTR&amp;CTS<BR>
Port:Modem<BR>
Parity, Stop: Determined by connection</div>
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<div class="mod-date">Published Date: Feb 18, 2012</div>
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