iPod For Windows 1.2.6: Only Apple Logo Appears When Restoring Over iPod for Macintosh

Your iPod may "freeze" only displaying an Apple logo if it is an early iPod for Macintosh model and you restore it using iPod for Windows 1.2.6 software. This document explains how to return your iPod to working condition.
Symptom

Your iPod for Macintosh "freezes" only displaying an Apple logo after you restore it using iPod for Windows 1.2.6 software.

Note: Reformatting your iPod for Macintosh to work with Windows is an unsupported operation.

Solution


  1. Reset your iPod and force it into FireWire mode. See technical document 61584, "iPod: Only Apple Logo Appears When You Turn on iPod" for instructions.
  2. Restore iPod using the software that was included with it (iPod software 1.2.2 or earlier).
  3. Reset iPod. See technical document 61705, "iPod: How to Reset" for steps to reset your iPod. Note that iPod will continue to appear not to work until it restarts.
  4. Update to iPod 1.2.6 for Macintosh.

Published Date: Feb 18, 2012