iPod: Learning More, Support, and Service

This document describes where to get more information and help with the iPod.
Online Help

Comprehensive help for iPod is included with iTunes. Choose Help > iPod Help.

Knowledge Base

The Knowledge Base (http://kbase.info.apple.com/) contains support information for all Apple products and is constantly updated to include the latest information.

Apple Websites

Additional support and troubleshooting information is available from Apple Web pages.

iPod Page - (http://www.apple.com/ipod).

iPod Support Page - (http://www.info.apple.com/usen/ipod/)

For international support, go to (http://www.apple.com/support/) and choose your country from the pop-up menu at the bottom of the screen.

Obtaining Warranty Service

If the product appears to be damaged or does not function properly, follow the advice in the iPod manual, the onscreen help, and the online resources.

If iPod still does not function, go to (http://www.apple.com/support/) for instructions on how to obtain warranty service.

Communications regulation information

For information on communications regulations, see the file on the iPod CD.

Published Date: Feb 18, 2012