NAUG is an international user group that provides members with AppleWorks information through a monthly newsletter, plus technical support through a network of support volunteers. They publish the AppleWorks Forum and maintain a public-domain library.
You can subscribe and become a member of NAUG by calling their number, which is listed in a separate article in the Tech Info Library.
TIL article#17159: "
Locating Vendor Information", can help you search for a particular vendor's address and phone number.