SUM: Don‘t Install on a Server



I've received these two similar problem reports:

1) I have the SUM Shield INIT installed on my Macintosh. When I try to
trash a file or folder while file sharing with another Macintosh, my
system freezes.

2) I have the SUM Shield INIT installed on my server. Whenever I try to
trash anything on the server from a Macintosh on the network, I get an
error message saying that the item could not be found.

According to Symantec, the solution is to not install SUM on a server.
This problem happens when both the client and the server have the SUM
Shield INIT in their System Folders. The SUM software is not intended for
use on a server.

On AppleLink, you can find contact information on Symantec by clicking the
"Library Index" button in the lower-center of the Tech Info Library search
window, then opening the "Third Party Company Directory" folder.


Published Date: Feb 18, 2012