iPod Software Updater for Windows: "Can‘t Mount iPod" Message

If Windows is installed on a volume other than the C drive, the message "Can't Mount iPod" may appear.
Symptom

The message "Can't Mount iPod" appears.

This happens when you try to install or restore using the iPod Software Updater for Windows.

Products affected


The following are not affected by this:
Solution

This occurs if Windows is installed on a different volume than the C drive. Windows should be installed on the C drive. Note: This will only occur with iPod Software Updater versions 1.x.

For help installing Windows, contact your computer manufacturer or Microsoft.

Published Date: Feb 18, 2012