Macintosh: Troubleshooting Modem Connect Problems



I installed public domain telecommunications software on my Macintosh to
use with my modem. After initiating a connection, the call is answered,
but my system locks.

Can you give me some general troubleshooting tips to locate the problem?

Here are some general troubleshooting tips:

- Ensure that the baud rate is set correctly.

- Ensure that the bit and parity settings are set correctly.

- Ensure that you're using a clean line.

- Try connecting to other services. Does this problem happen only with one
service or with several?

- Try using a commercial telecommunications software package. Do you still
have the problem?


Published Date: Feb 18, 2012